Terms and Conditions
1. Product Types
Sofia Art offers two types of products:
Digital Art Files: High-resolution downloadable files ready for printing. No physical items are shipped for digital purchases.
Printed Artworks: High-quality physical prints delivered to your address with free worldwide shipping.
2. License and Usage (for Digital Products)
When purchasing a digital artwork, you are granted a non-exclusive, non-transferable license for personal use only.
You may:
Print it for your home, office, or as a gift.
Reprint it as many times as you like for personal use.
You may not:
Resell, share, or distribute the files.
Use the files for commercial purposes.
Modify or claim the artwork as your own.
3. File Delivery (for Digital Products)
After payment is confirmed, you will receive an instant download link via email.
If you encounter any issues, please contact us at support@sofiaartgroup.com.
4. Shipping and Delivery (for Printed Products)
Printed artworks are shipped worldwide for free.
Delivery times may vary depending on your location.
Sofia Art is not responsible for delays caused by customs, shipping carriers, or incorrect shipping information provided by the customer.
5. Refund and Replacement Policy
Digital Products: Due to their nature, all digital sales are final and non-refundable. If you receive a damaged or incorrect file, please contact us for a replacement.
Printed Products: If your print arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund.
6. Intellectual Property
All artworks are the intellectual property of Sofia Art or their respective artists.
Unauthorized reproduction, resale, or modification is strictly prohibited.
7. Pricing and Payment
All prices are listed in USD and are subject to change without notice.
Payments are processed securely through our trusted payment partners.
8. Limitation of Liability
Sofia Art is not responsible for:
Color differences between digital files or printed products and your display devices.
Misuse or unauthorized reproduction of digital files.
Any issues or delays during the shipping of printed products.
Damage caused by improper or technical use of the products.
9. Contact
If you have any questions or concerns regarding these Terms, please contact us at:
Email: support@sofiaartgroup.com
